The Petcare Factory
Contact Us
We’re Here To Help
Here at The Petcare Factory, we always enjoy hearing from our customers. We love it when you tell us when we are doing things right, and we even like to know when we haven't done so great. The positive feedback allows us to know we are meeting or exceeding our customer's needs, and it will enable us to celebrate these achievements with the entire team. The negative feedback is also invaluable as it gives us insight into methods we can introduce to improve our service and become more efficient in our overall processes on a day-to-day basis. This ensures a continued high quality of service for all our customers.
The easiest way to contact us is to fill in the form below, so let us know what’s on your mind. We always treat any communication with a high priority and will try to get back to you as soon as we can.
We aim to respond to all emails and communication using the contact form within 24 hours during regular business hours. If you do not receive a response within this timeframe, please check your spam folder or email us again to ensure we have received your message.
Alternatively you can email us directly using the address below:
ask@thepetcarefactory.com
Or by using the following postal address:
